Your firm's calls,
handled brilliantly.

LexRelay uses the latest in conversational AI with natural speech patterns, appropriate pauses, and a warm, professional tone. Most callers don't realize they're speaking with an AI. However, we always recommend transparent disclosure — LexRelay can be configured to identify itself as an automated assistant at the start of each call.

Absolutely not. LexRelay is strictly an intake and scheduling tool. It collects information, identifies the practice area, and books appointments — but it never provides legal opinions, interpretations, or advice. Every script is reviewed to ensure compliance with unauthorized practice of law rules.

After each call, a new contact is automatically created (or an existing one updated) with the caller's information, practice area tag, intake notes, full call transcript, and any booked appointment details. All data flows directly into Clio Manage — no manual entry required.

LexRelay has built-in escalation paths. If a caller has a complex situation that requires human attention, the AI will take a detailed message and flag the call as urgent. You can also configure live transfer rules to forward calls to your cell phone, a paralegal, or an answering service during business hours.

Most firms are fully live within 48 hours. We handle the phone number setup, Clio integration, calendar connection, and intake script customization. You'll have a kickoff call with our onboarding team where we tailor the AI's greeting, questions, and scheduling rules to match your firm's specific workflow.

Yes. All data is encrypted in transit and at rest using AES-256 encryption. Call recordings and transcripts are stored in SOC 2 Type II compliant infrastructure. We never share, sell, or use your data to train models. LexRelay is designed from the ground up to meet the confidentiality standards the legal profession demands.